Hiya! 😊 Here at Carousell, we are an open community where you can deal with other Carousellers in a variety of different ways. Here are some quick tips to help you get started and have a great experience on Carousell
👉 User Feedback
Find out more about a Carouseller by checking their feedback. User reviews help you find out more about the person you're about to deal with.
👉 Deal within Carousell
Our integrated chat system is the best way for buyers and sellers to communicate. Use our integrated chat function to enquire about the product, negotiate, and even arrange for meet-ups. Don't be shy to ask for more information or photos, if needed, as fellow Carousellers would be more than happy to help you out.
Not only is it more convenient to communicate, it also helps you keep track of all your ongoing deals in one place.
👉 Use the 'Offer' and 'Accept' buttons
The 'Offer' and 'Accept' system is the Carousell version of a firm handshake. An offer is made and accepted once both Carousellers have agreed on all aspects of a deal, such as price, meet-up details, delivery method and so on. This system is a way to express both sides' commitment to the deal, which helps build confidence and trust in the community.
At the end of a good deal, remember to exchange feedback as a show of thanks to one another. It's also good manners! It's always rewarding to know when a fellow Carouseller acknowledges your efforts in making a deal successful.
👉 Check and Double Check
Meet-ups are a fun way to meet new people with similar interests and hobbies. Dealing like this also gives Carousellers the opportunity to check that all aspects of the deal are in good order!
If meet-ups are not convenient, some Carousellers choose to deal via post. For sellers, make sure payment has been received successfully before sending items out. For buyers, we recommend opting for tracking so you can follow your package as it makes its journey to you.
For more tips on buying and selling safely, you can also head over to: https://support.carousell.com/hc/en-us/articles/115009696128
We're sure that by following these tips, you'll have a great start to your Carousell experience.
Happy Carouselling! 🎊